by MichaelLavoie

An item RPG: Star Trek: The Role Playing Game (FASA) has been added to the geeklist Behind the Screen: RPGs I have GMed

by arnaud4matagot

MarcDGZ wrote:

Hi!
Has anybody been able to reach customer service regarding any kind of pledge?
I asked about Kemet All in New God Pledge support and nobody is responding to the ticket regarding damaged components during shipment.
This is the first time I'm left in that kind of black hole with no feedback from the manufacturer whatsoever.
Thanks in advance for replies!

Hello,

Tickets are answered each week, hard to say what is you situation.

I can ask about if I have a ticket number posted here. They usually are answered within 3-10 days depending on the team availability and workload. No tickets gets lost, that’s the point and very few are unanswered - mostly happened in Tyne old system and that was due to delayed components. I don’t see any reason why yours would be treated differently.

But that’s maybe because you raise the issue to Matagot team and not Kolossal’s who took over Kemet a couple years ago now. It would at least delay and maybe derail the process.


Have fun playing,
Arnaud.

by Damdael

<div>Saltbound SC front cover</div>

by sdonohue

Lawful Good: Archetype: Crusader
Pegged in the upper left.

by lorddillon

That was quick!!! Thanks Everyone!

Okay - let's call it there - The game is full... players are:

[username=bifford]
[username=Brass Jester]
[username=ScubaCat]
[username=Elfbane]
[username=otha62]

There will be a PC gen thread, and IC thread, and an OOC thread coming soon!

by Steve Dubya

<div>Front Cover from PDF</div>

by Steve Dubya

<div>Front Cover from PDF</div>

by Steve Dubya

<div>Front Cover from PDF</div>

by Steve Dubya

<div>Front Cover from PDF</div>

by Steve Dubya

<div>Front Cover from PDF</div>

by Steve Dubya

<div>Front Cover from PDF</div>

by Steve Dubya

<div>Front Cover from PDF</div>