Board Game Geek
Recent Additions
New comment on GeekList Washington, DC Virtual Flea Market
Posted: Fri, 14 Aug 15:16:25
Posted: Fri, 14 Aug 15:16:25
by maalsc
Nice and easy transaction with [User=Sonimon]!
GeekList Item: Item for GeekList "Publishers whose games are made outside China"
Posted: Fri, 14 Aug 15:12:40
Posted: Fri, 14 Aug 15:12:40
by matwor29
An item Board Game Publisher: BLAM ! has been added to the geeklist Publishers whose games are made outside China
GeekList Item: Item for GeekList "2026 Explore Diversity Challenge"
Posted: Fri, 14 Aug 15:09:15
Posted: Fri, 14 Aug 15:09:15
by Purple
An item GeekList: Purple's 2026 Explore Diversity Challenge has been added to the geeklist 2026 Explore Diversity Challenge
GeekList Item: Item for GeekList "Publishers whose games are made outside China"
Posted: Fri, 14 Aug 15:07:34
Posted: Fri, 14 Aug 15:07:34
by matwor29
An item Board Game Publisher: Z-Man Games has been added to the geeklist Publishers whose games are made outside China
GeekList Item: Item for GeekList "Publishers whose games are made outside China"
Posted: Fri, 14 Aug 14:58:43
Posted: Fri, 14 Aug 14:58:43
by matwor29
An item Board Game Publisher: Ravensburger AG has been added to the geeklist Publishers whose games are made outside China
Reply: General Role-Playing:: Re: QOTD AUG 14: What has been your best customer service experience with an RPG product publisher?
Posted: Fri, 14 Aug 14:49:39
One that stands out in my memory is the massive replacement of the Burning Empires rulebooks about twenty years ago.
When the pre-orders shipped, Luke Crane asked everyone who had received a copy to send him a photo of their hardcover book opened and laid flat, with the spine clearly visible. He didn’t explain why – he only hinted at a “surprise.”
He took those photos to the printer and requested replacement copies, as they showed that the binding was defective: the sewn signatures had a tendency to separate from the spine. As far as I know, everyone who sent in a photo received a free replacement copy.
To be honest, my copy was only slightly affected – I could have lived with it.
Kudos to Luke Crane holding the print plant accountable for the quality of the production!
Posted: Fri, 14 Aug 14:49:39
by pdzoch
Paolo Robino wrote:
pdzoch wrote:
What has been your best customer service experience with an RPG product publisher?
One that stands out in my memory is the massive replacement of the Burning Empires rulebooks about twenty years ago.
When the pre-orders shipped, Luke Crane asked everyone who had received a copy to send him a photo of their hardcover book opened and laid flat, with the spine clearly visible. He didn’t explain why – he only hinted at a “surprise.”
He took those photos to the printer and requested replacement copies, as they showed that the binding was defective: the sewn signatures had a tendency to separate from the spine. As far as I know, everyone who sent in a photo received a free replacement copy.
To be honest, my copy was only slightly affected – I could have lived with it.
Kudos to Luke Crane holding the print plant accountable for the quality of the production!
GeekList Item: Item for GeekList "Publishers whose games are made outside China"
Posted: Fri, 14 Aug 14:49:04
Posted: Fri, 14 Aug 14:49:04
by matwor29
An item Board Game Publisher: AMIGO has been added to the geeklist Publishers whose games are made outside China
GeekList Item: Item for GeekList "Publishers whose games are made outside China"
Posted: Fri, 14 Aug 14:48:17
Posted: Fri, 14 Aug 14:48:17
by matwor29
An item Board Game Publisher: Schmidt Spiele has been added to the geeklist Publishers whose games are made outside China
GeekList Item: Item for GeekList "2026 RPGG Challenge: Play Five RPGs You Have Never Played Before (Each At Least Once)"
Posted: Fri, 14 Aug 14:38:16
Posted: Fri, 14 Aug 14:38:16
by rmjordan
An item RPG Item: Deify has been added to the geeklist 2026 RPGG Challenge: Play Five RPGs You Have Never Played Before (Each At Least Once)
Reply: General Role-Playing:: Re: QOTD AUG 14: What has been your best customer service experience with an RPG product publisher?
Posted: Fri, 14 Aug 14:07:33
One that stands out in my memory is the massive replacement of the Burning Empires rulebooks about twenty years ago.
When the pre-orders shipped, Luke Crane asked everyone who had received a copy to send him a photo of their hardcover book opened and laid flat, with the spine clearly visible. He didn’t explain why – he only hinted at a “surprise.”
He took those photos to the printer and requested replacement copies, as they showed that the binding was defective: the sewn signatures had a tendency to separate from the spine. As far as I know, everyone who sent in a photo received a free replacement copy.
To be honest, my copy was only slightly affected – I could have lived with it.
Posted: Fri, 14 Aug 14:07:33
by Paolo Robino
pdzoch wrote:
What has been your best customer service experience with an RPG product publisher?
One that stands out in my memory is the massive replacement of the Burning Empires rulebooks about twenty years ago.
When the pre-orders shipped, Luke Crane asked everyone who had received a copy to send him a photo of their hardcover book opened and laid flat, with the spine clearly visible. He didn’t explain why – he only hinted at a “surprise.”
He took those photos to the printer and requested replacement copies, as they showed that the binding was defective: the sewn signatures had a tendency to separate from the spine. As far as I know, everyone who sent in a photo received a free replacement copy.
To be honest, my copy was only slightly affected – I could have lived with it.
Reply: General Role-Playing:: Re: QOTD AUG 12: Do you go to Conventions? Why or why not? If not, what would encourage you to go? If yes, why would you suggest that others give it a try?
Posted: Fri, 14 Aug 13:31:43
Posted: Fri, 14 Aug 13:31:43
by FNGRaleighNC
I go to conventions and have been invited as a guest for conventions mainly around North Carolina. They are a great place to hear what other GMs are doing and ask questions in a safe place. On top of that, they can be a great space to bounce ideas and really riff off of others who are like minded and creative. SUPPORT YOUR LOCAL CONS! Help build the community we all need.
